Clinique Counter Manager 37.5 hours Marks and Spencer Bullring Birmingham

Birmingham Bullring, United Kingdom · Permanent · Posted 11 days ago

Job details

Contract
Working time: Full-time
Location: Birmingham Bullring, United Kingdom
Workplace

Description

Description The Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused. They are accountable for achieving this by · reflecting a credible and professional Brand image to all internal and external consumers at all times · maximising sales through selling, providing excellent service and retail standards · contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines · Understand daily/weekly targets · Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc. · Keep up to date with competitor activities and missed opportunities · Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image. · Deliver the Brand Strategy, ensuring the delivery of an effective local plan · Plan and implement local marketing & events initiatives, aligned to Retailer activity. · Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture · Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life. · Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate · Use digital tools to ensure knowledge is kept up to date · Deliver a consumer recruitment and retention strategy to grow a loyal consumer base. · Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations · Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing) · Review retail standards on a daily basis ensuring they are maintained to the required standard · Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes · Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk · Ensure all information requests are fulfilled accurately, within deadlines set · Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed · Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to · Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits. Commerciality · Manage daily replenishment, taking appropriate action where necessary · Maximise sales performance by utilising all commercial reports before making commercial decisions · Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales · Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control · Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines · Identify trends and make suggestions to enhance product performance. Qualifications . Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development · Commercial understanding and awareness of industry · Effective communication, organisation and prioritisation skills

The Maison

Clinique (Estee Lauder) is hiring for 181 positions in 14 countries. View all its openings

Similar openings

Your cookie choices

Clinique Counter Manager, John Lewis Reading, 37.5 hours

Clinique Consultant 9hrs Boots Stratford City

Clinique Boots Middlebrook Consultant 18 hours over 3 days

Clinique and Dr.Jart+ Counter Manager Lead, Sephora Trafford, 37.5 hours

30 hours Clinique & DR Jart Counter Lead Sephora White City

Assistant Manager Counter Lead

Counter Manager - Clinique - Full Time - Marks and Spencer Retail Store - Shoreham, West Sussex

Clinique Boots Plymouth 24.5hr Temp 3 months Beauty Advisor

Clinique Beauty Advisor M&S Shoreham by Sea - 15 hours 2 days

Counter Manager - Clinique - Full time - Boots - Warrington Gemini, UK (37.5 hours)

Beauty Advisor - Clinique - Part Time - Boots - Chester Foregate Street - Cheshire East, UK

Beauty Advisor - Clinique - Part Time - Boots - Shrewsbury - Shropshire, UK (7.5 hours)

TikTok Social Commerce Manager - Clinique and Dr Jart+ 12 month FTC

Clinique Beauty Advisor, 10 hour, part time, Boots Harrogate

Clinique Boots Huddersfield Counter Manager Lead 30 hours over 5 days

Clinique M&S Hedge End 10hours Beauty Advisor (Sunday working essential)

Clinique M&S Bath 11hrs Beauty Advisor (Sunday working essential)

Clinique Brown Thomas Cork 30 hours over 4 Days Beauty Advisor/Artist Beauty Advisor

Clinique Consultant Boots Manchester 22.5 hours over 3 days

Clinique Counter Manager 37.5 hours Marks and Spencer Bullring Birmingham

Clinique John Lewis Exeter 15hrs (3 days & every Sunday))Beauty Advisor

Clinique Counter Manager Boots Norwich 37.5hrs

Clinique Counter Lead Boots Lowestoft 19hrs over 3 days

Clinique Temporary Beauty Advisor, 18 hours Boots Coney Street

Clinique 11 hours over 2 days BT Galway - Beauty Advisor/Artist Beauty Advisor