Senior Sales Assistant (39 hours) - Spitalfields

We are on the look out for a Team Leader / Senior Sales Assistant to join our fantastic team in our Spitalfields store. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. Senior Sales Assistant - Main duties will include: • Achieving your own sales targets and motivating the team to reach theirs • Provide excellent customer service at all times • Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc • Follow all H&S procedures to maintain a healthy, safe and tidy work environment • Handle till transactions in line with operating procedures • Handle more complex enquiries from customers • Assist management team in coaching and mentoring more junior members of the team • Act as key holder and assume responsibility for store for short periods in the absence of the manager • Any other reasonable task as instructed by the store management team Senior Sales Assistant - Essential requirements are: • Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable • Demonstrate a good understanding of customer service • Sales oriented – target driven and able to assist the team with achieving store goals • Demonstrate a good understanding of leading a team and driving sales • Professional, but also authentic and fearless!