BRIONI - Sales Advisor - Harrods

Summary About Brioni Since 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication. Further information is available at https://www.brioni.com . Job Description We are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our team in Harrods. You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs. KEY ACCOUNTABILITIES • Create and develop a positive relationship with the customers, from the first contact to the farewell • Meet and exceed CRM and retention goals • Accomplish the goals set by the Store Management contributing to the teamwork • Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers • Create and cultivate a network of contacts to expand potential customer base • Gather information about the market: new trends, events, competitors’ activities and products • Effectively interact and collaborate with colleagues in the store and in the company at large • Implement stock procedures according to company standards and guidelines • Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks KEY REQUIREMENTS • At least 3 years of experience in a sales position in a luxury brand • Fluent in English and Italian, another language is a plus • Good knowledge of men's formalwear • Good knowledge of high-end fashion field • MTM specialization is a plus • Listening and communication skills • Flexible to work in a multicultural context • A proactive individual • Self-development attitude • Sense of ownership • Able to be mobile on the sales floor for extended periods Why work with us? This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Regular Start Date 2026-10-23 Schedule Full time Organization Brioni UK Ltd.