Beauty Consultant - Manchester Selfridges Exchange

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter in Manchester Selfridges Exchange might be of interest to you. As part time La Prairie Beauty Consultant (working 2 days a week), you will be our Maison Ambassador. Ensuring a truly exceptional, personalised luxury skincare service. You will build meaningful, long-lasting relationships with our discerning clients, create carefully curated experiences, and embody the highest standards of elegance and etiquette. Main Accountabilities: • Make informed business decisions aligned with brand values and ambitions. • Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs. • Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners. • Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times. • Create deep client connections, understanding individual needs to build trust and loyalty. • Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience. • Engage and nurture relationships through La Prairie’s clienteling tools and systems. • Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits. • Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin. • Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty. Qualifications: • Strong retail background with a track record of achieving results. • A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence. • Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service. • Strong business acumen with the ability to drive sales and exceed targets. • Confidence in networking within the store to create new business opportunities. • A collaborative team player, contributing positively to a diverse and high-performing team. • NVQ Level 3 in Beauty Therapy (desired) In return, La Prairie offers: • A good salary with a new competitive commission scheme • 33 holiday days (including bank holidays) pro-rated based on working days • Generous product allocation & discount • Long Service Awards starting with 3 years’ service • Gratis of new launches • Contributory pension scheme – 5% employer contribution • Employee referral bonuses